Providing Expert Service For Over 25 Years
Healthcare Receivable Specialists, Inc.
HRSI has been providing solutions for healthcare providers and self-pay patients for more than 25 years. Our vast experience and distinguished reputation were founded by our compassionate approach towards resolving issues in the complex world of uncompensated healthcare reimbursement.
HRSI headquarters is located in the heart of Philadelphia. Our company is equipped with nearly 200 skilled employees, who are trained to find solutions for patients and providers. We also provide on-site managers at medical facilities to provide immediate assistance for patients in need, and to also expedite the application process and revenue cycle time.
An industry leader in increasing cash flow and condensing cycle times for hospitals and medical offices, HRSI has longstanding relationships with local, state and federal agencies. HRSI achieves its high rate of success by practicing its philosophy of employing compassion, integrity and efficiency. When the company achieves its goals, it means patients find coverage and healthcare facilities are reimbursed for the services they provide.
Linda S. Wallace
President and Chief Executive Officer
Year started at HRSI: 1997
Hometown: Haddonfield, NJ
Current Residence: Yardley, PA
Hobbies: Cycling, Reading, Hiking and spending time with her family.
Linda is the President and CEO of HRSI and has been working in the Medicaid Eligibility vendor field since 1992. She was a founding partner of HRSI in 1997. Previously, she served as vice president with her primary focus invested in sales and marketing. Linda is highly regarded in the healthcare industry for her expertise in the field, personable leadership style, and professional integrity. She is an active member of AHAAM and HFMA.
Vice President, Sales and Marketing
Vice President, Client Development
Vice President, Operations
Vice President, Chief Financial Officer
Director, Human Resources
Corporate Director, Operations
Joanne Hilferty was a long-time client of HRSI. She served as the Director of Patient Accounting for a major not-for-profit health system in Philadelphia and its western suburbs. Hilferty talks about the friendly personality and high standard of integrity employed by HRSI President, Linda Wallace. She also discusses the benefits of having an HRSI site manager, high conversion rates, and their longstanding relationships with County Assistant offices. “So their connections are all intertwined with their daily operations. You don’t have that in your facility, so why take the time to train your staff when you know you have vendors who are able to do this and do it very well.”
Doug Smith was a Vice President for Patient Financial Services for one of the largest health care systems in the greater Philadelphia area. After working with the same vendor for several years, Smith made a critical decision to shift to HRSI. From the onset, Smith was pleased with the personal attention and care delivered by Linda Wallace and Kim Raftery. HRSI customized its processes and it quickly paid dividends, improving conversion rates and reducing cycle time. Upon reflection of hiring HRSI to replace the prior vendor, Smith said, “My boss years later told me it was the best decision I ever made in the company. That’s saying a lot. I was with the company for 35 years.”
Calling HRSI Home
“To surround myself with intelligent people, who support our customer service mission and allow me to have a voice, is the primary reason I continue working with this tremendous organization.
“While my goal is always to achieve the highest results for our clients, my greatest accomplishments are through the work we do with patients to ensure they have continued health coverage.”