HRSI has been designated as a Certified Application Counselor Organization (CACO) by the Center for Medicare and Medicaid Services (CMS). We are committed to helping hospitals meet their mission of counseling patients on the Marketplace process. HRSI staff has certified application counselors (CACs) and will be able to assist the patients at any point in the process. HRSI and the healthcare provider will develop a protocol to assist patients in completing applications to purchase health insurance on the Pennsylvania Federally-facilitated Exchanges.
HRSI will provide Certified Application Counselor services in accordance to the agreement between CMS and HRSI.